December brought a terrible ice storm to our home. It felled five trees on our property and they, in turn, pulled down all the wiring for electric, heat, telephone, internet etc. While we were understandably concerned about our property, similar destruction was to be found all around us. Fortunately, our home was not structurally damaged and for this we are grateful.
Three weeks after the ice storm and the two subsequent snow storms that dropped 20 inches of snow, all of our things are in working order except for television, telephone and internet. These three are all provided by the same company and we haven't seen anything of them. I made all the usual inquiries on line and by mail. When they did respond, they failed to keep their appointments. After three weeks I have reached the chairman's office at COMCAST and his executive assistant informs me she is now personally handling the effort to repair our damage. After all the false starts, I will be skeptical.
I am not unmindful that everyone engaged in repair work may well be attending to damage greater than my own.
The storms provided an opportunity for us to realize how much we depend on basic services that we can lose overnight.
It was a teaching moment. I bought a new generator, a big one, and I am ready for the next storm Mother Nature sends my way. However, I have not figured our how my generator will keep the trees in place!
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